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军队文职面试-如何做好会议接待等工作答题技巧

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Assessment target

The reception of the conference is a situation that every unit often encounters. Therefore, it is also a common problem to apply for the position of some military civilian personnel. Such topics focus on whether candidates have professional hospitality knowledge, whether they have a sense of responsibility, whether they can complete the reception task with care and thoughtfulness, whether they have a sense of innovation, and whether they can complete the reception task creatively. This is also to examine whether the candidates have a sense of ownership. Therefore, the reception work of the conference requires careful, serious, practical style and rich professional knowledge. For such topics, candidates must have a certain level of professional reception knowledge, and understand the etiquette of reception.

Interpretation of questions

Conference reception means that the organizer of the conference negotiates with the organizer, signs the standard contract for the reception of the conference, and provides the whole service activities for the agreed matters. The conference reception runs through the entire conference process and covers a wide range of services, including pre-conference work, mid-session work, and post-conference work. Each session includes a large number of reception contents. For military civilian personnel, the conference reception is more faced with the higher-level leading organs, brothers, and local government units. The level and level of confrontation are relatively large. This requires candidates to understand and master the corresponding professional knowledge. Carefully do the conference reception and support tasks. Especially in the face of difficulties, we must use creative thinking and successfully complete the tasks assigned by the leaders. When answering such questions, candidates must understand the intent of the head, determine the reception standards, formulate a detailed reception plan, take into account every detail of the reception process, and also consider the difficulties that may be encountered and formulate corresponding Plan.

Problem solving ideas

Before the meeting + after the meeting + after the meeting

Classic example 1

You are a civilian staff member responsible for the reception of the conference. Now you have to open a forum for how to improve the work and strengthen management of a certain department. The leader entrusts you with responsibility. What do you think is the key difficulty of organizing the forum?

xxRed teacher analysis 1

[Thinking Dial]

Keywords: a departmental forum

Keyword analysis: The identity given to you is the military staff. The task is to improve the work of a certain department and strengthen the management symposium.

Answers to the question: What are the key points and difficulties in organizing the symposium? People, processes, targeted discussions, and more.

【Model Answer】

Opening this symposium will help all departments to better improve the methods and methods at work, improve work efficiency, strengthen departmental management, and better serve the people. As a staff member, I will contact the relevant leaders to determine the time of the symposium, the number of participants and the number of participants, the venue of the meeting, and notify the participants in time through internal telephone calls, and ask the relevant personnel to prepare in advance to ensure The symposium went smoothly.

Focus on the following aspects:

The first is the preparation of the content of the symposium. The theme of this symposium is to improve departmental work and strengthen management. Therefore, the department and the participants must be required to conduct in-depth research on the work and problems of the department, identify problems, and propose countermeasures.

The second is the invitation of the panelists. Invite the relevant responsible comrades of this unit to attend, and also invite the service targets of the department to participate in the symposium to ensure that they can really find out the problem, solve the problem, and improve the work. At the same time, experts and scholars related to the work content can also be invited to participate in the discussion to ensure that the forum has achieved good results.

The third is the scientific nature of the design of the agenda. In order to ensure that the meeting can really let the participants open their hearts and talk, it will take some time to design the agenda of the meeting. It is necessary to have departmental leaders to report work, and to have representatives from all sides speak. It is also necessary to arrange sufficient time to discuss and communicate and solve problems.

xx第四是会后工作的实施。有必要为本次会议形成会议纪要或工作简报。对于研讨会讨论的内容和提出的对策,有必要制定计划,明确职责,确定解决方案的时限,以确保本次研讨会形成的会议结果能够在具体工作中实施。去,相关监管部门可以配合干预进行全程监督。

[思考扩展]

在回答问题的过程中,你可以在早期阶段制作宏观轮廓,过渡句采用回答问题的形式,着重回答难点,提高回答的针对性。

经典例子2

如果该单位来到新的领导者,让你负责新的领导检查工作,你应该如何组织?

红教师分析2

[思维拨号]

关键词:新领导,检查工作

关键字分析:

新领导人:我不了解该单位的情况。这种检查需要对装置有一个大致的了解。

检查工作:领导者必须看工作,所以“我”应该主要引导团队了解单位的工作,两者都是

面对,也要关注。

想法:

新领导视察了我单位的工作。作为随行人员,我需要做好日程安排,提前通知,接待工作,材料准备等工作。在陪同领导时,我们必须全面了解并突出单位的重点。

【型号答案】

帮助新领导了解我们单位的工作可以促使领导尽快开始工作,这样我就会做好指导工作,使领导能够快速掌握单位的情况。

首先,我将确定领导检查的日期。在检查日期前两周,我将通知该单位的重要部门做好准备。我会向该单位的各个部门发出通知,解释领导的行程,并尽快通知他。它不影响所有部门的正常工作,但也有足够的准备时间来准备检查所需的材料。访问计划按人事部门,办公室,业务部门和后勤部门的顺序制定。

其次,根据单位的工作情况,我将在领导检查前编制单位简介,并简要介绍每个办公室的职能和任务,主要负责人和人员构成,供领导了解。同时,根据我们单位的实际情况,我们计划访问计划和订单。如果业务部门涉及更多业务,则在上班时安排,这不会影响同事的办公室,也让领导者对业务部门有初步的了解。与群众接触不多的办公室,人事部门和后勤部门可以及时检查工作中的订单,不影响单位的正常工作,可以初步了解单位的运作过程。单元。

第三,在检查当天,我会陪同领导到计划的各个部门进行检查。在人事部门,主要邀请部门负责人介绍各单位的人员构成,教育比例和人员分布情况;政治工作的发展等;业务部门的工作人员向领导介绍了单位的业务情况,主要业务类别,业务骨干和业绩;物流部门的工作人员向包括食堂和司机在内的领导介绍了该单位的后勤保障工作。等等,你也可以要求领导在自助餐厅一起吃饭并提出建议。

最后,检查后,将邀请各位领导和办公室负责人召开简要会议,并邀请领导就当前和今后的工作发表演讲。

[思考扩展]

领导检查工作:

First, convene the meeting to deploy, arrange the inspection work in charge of the leadership to organize a working group meeting, clear the members of the inspection team, organize study and study programs, and put forward relevant discipline requirements.

Second, familiar with the investigation plan and clearly examine the task. After convening a meeting to receive the inspection mission, each member of the inspection team should be more familiar with the investigation plan, so that the policy of “through the policy is clear and the program is familiar to the heart”.

Third, inform the relevant units to do a good job of communication and coordination. Before the inspection, it is generally necessary to plan the inspection object, the inspection time, the members of the inspection team and the person in charge, and the inspection method (including whether the inspection team needs to pick up or not).

Summary of this section

Candidates also need to grasp the following questions when answering these types of questions.

First, the preparations before the meeting must be meticulous. First of all, you need to know what meeting is in this meeting, determine the date, understand the number and attributes of the people attending the meeting (gender, age, where and so on), and arrange according to the situation to avoid improper arrangement. This is also the basic skill for doing a good job in reception.

Second, the venue layout should be in place. For large-scale conferences, there should be road signs or special directions on the way to the venue. Admission should be provided with a dedicated guide or a prominent sign on the seat of each participant. If you need to count the number of people who are officially attending the meeting, you should also sign up again when you enter the venue. The sign-in location should be obvious and outstanding. At the venue, various conference materials and stationery items should be prepared and distributed to the participants in time.

Third, the transformation of results should be timely. For the results achieved by the meeting, it is necessary to timely publicize and report and form results.

Fourth, logistics support should be strong. To arrange the food, accommodation, travel, etc. of the participants, there must be no omissions or errors.

Simulation exercise

xx为了回应营地中的个别车辆的问题,营地的负责人决定举办一个论坛来控制混乱。如果你有责任,你会如何组织它?您认为组织过程中的困难是什么?